WE ARE CURRENTLY NOT TAKING ORDERS AT THIS TIME - THANK YOU FOR YOUR PATIENCE.

FAQs

  • Is my photo high quality enough?
  • Where are PetCups made and shipped from?
  • Do you only do Cats and Dogs?
  • My photo will not upload, can I email it?
  • How long will it be before I receive my PetCup?

Is my photo high quality enough?
Our minimum resolution is  300 dpi (jpeg format only). Most smart phones capture images that meet our needs. Be sure to provide a 'head shot' of your pet, not a long distance photo. Also, images turn out best with right and natural lighting and a well focused photo.  

Also, we will crop the subjects head are only unless otherwise specified in the notes. 

Where are PetCups made and shipped from?
PetCups are printed and shipped from the US. 

Do you only do Cats and Dogs?
We love all good boys and girls, no matter breed. And people too. We will print whatever your favorite subject is!

My photo will not upload, can I email it?
Yes you can!  Email us at customerservice@petcups.com and include your order #.

How long will it be before I receive my PetCup?
Your PetCup will leave our facility in 3-5 Business days and shipping is approximately 3-5 Business days as well  (International orders will take up to 8 weeks to ship).
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